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Navigating difficult conversations within remote support teams can be a challenge, especially when attempting to maintain team cohesion and productivity. I’ve found that Radical Candor (US spelling) is a transformative approach to these conversations. This technique balances directness with empathy, fostering an environment where team members feel both supported and accountable. What is Radical Candour?…
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I’ve seen firsthand how challenging it can be to manage a team while caring for your well-being. It’s an all-too-common story: a dedicated manager pours all their energy into supporting their team, neglecting their needs until they reach a breaking point. But here’s the truth: you can’t pour from an empty cup. If we want…
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Diversity has become crucial to any successful organisation in today’s globalised business landscape. A diverse workforce brings many perspectives, experiences, and skills, fostering innovation, creativity, and better decision-making. Moreover, companies prioritising diversity and inclusion tend to have higher employee engagement, improved reputation, and better financial performance. In this post, we will explore strategies for dealing…