Category: Communication
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The Human Side of Technical Leadership: Fostering Growth in a Remote-First World
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Read More →: The Human Side of Technical Leadership: Fostering Growth in a Remote-First WorldFocusing solely on metrics in SaaS technical leadership undervalues the importance of human growth and adaptation. My years leading global Customer Success Engineering teams have shown me how a growth mindset profoundly impacts both individual careers and company cultures. Understanding Growth Mindset in Technical Environments At its core, a growth mindset in technical leadership isn’t…
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Navigating Difficult Conversations: The Transformative Power of Vulnerability in Leadership
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Read More →: Navigating Difficult Conversations: The Transformative Power of Vulnerability in LeadershipIn the intricate landscape of modern leadership, where challenges arise as frequently as opportunities, the ability to navigate difficult conversations is paramount. Whether addressing performance concerns, resolving interpersonal conflicts, or guiding a team through periods of change, effective communication is the cornerstone of success. However, it’s not merely about exchanging words; it’s about fostering an…
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How Unique Personalities Contribute to a Resilient Team Culture
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Read More →: How Unique Personalities Contribute to a Resilient Team CultureManaging a diverse remote team spread across multiple countries, I’ve come to appreciate the incredible value that unique personalities bring to our organisation. Our team’s resilience and success stem from embracing these varied traits and harnessing them to create a robust, adaptable culture. In this post, I’ll explore how different personality types contribute to our…