Category: Communication
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Ships are Safe in Harbour, But That’s Not What They’re Built For
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Read More →: Ships are Safe in Harbour, But That’s Not What They’re Built ForThere’s something particularly challenging about leaving our comfort zones, especially in the technical world. We spend years building expertise, learning languages, mastering systems, and becoming the go-to person for thorny technical problems. It’s rather like building a cosy harbour – protected, predictable, and safe. But leadership beckons like the open sea, full of possibility and,…
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The Human Side of Technical Leadership: Fostering Growth in a Remote-First World
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Read More →: The Human Side of Technical Leadership: Fostering Growth in a Remote-First WorldFocusing solely on metrics in SaaS technical leadership undervalues the importance of human growth and adaptation. My years leading global Customer Success Engineering teams have shown me how a growth mindset profoundly impacts both individual careers and company cultures. Understanding Growth Mindset in Technical Environments At its core, a growth mindset in technical leadership isn’t…
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Navigating Difficult Conversations: The Transformative Power of Vulnerability in Leadership
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Read More →: Navigating Difficult Conversations: The Transformative Power of Vulnerability in LeadershipIn the intricate landscape of modern leadership, where challenges arise as frequently as opportunities, the ability to navigate difficult conversations is paramount. Whether addressing performance concerns, resolving interpersonal conflicts, or guiding a team through periods of change, effective communication is the cornerstone of success. However, it’s not merely about exchanging words; it’s about fostering an…