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The Power of Vulnerability: How Leaders Can Model Openness in Difficult Conversations
Read More →: The Power of Vulnerability: How Leaders Can Model Openness in Difficult ConversationsAs leaders, we often find ourselves navigating tricky waters. Difficult conversations are par for the course but take on a new dimension when conducted through screens rather than in person. One powerful tool that’s often overlooked in these situations is vulnerability. Why Difficult Conversations Are, Well, Difficult At their core, challenging conversations test our sense…
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Embracing the ‘What If’ Mindset: How It Can Transform Your Technical Support Team
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Read More →: Embracing the ‘What If’ Mindset: How It Can Transform Your Technical Support TeamIn today’s fast-paced digital landscape, technical support teams face unprecedented challenges, especially remotely. As a senior technical support leader, fostering a ‘what if’ attitude amongst your team can be a game-changer. This mindset enhances problem-solving skills and cultivates emotional intelligence—a crucial asset for remote teams. Let’s explore the profound impact of the ‘what if’ approach…
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The Introspective Leader: How Writing Posts Helps Me Stay Grounded
Read More →: The Introspective Leader: How Writing Posts Helps Me Stay GroundedAs a leader, getting caught up in the whirlwind of responsibilities, meetings, and decisions is easy. Leadership demands can be overwhelming, and it’s not uncommon to feel like you’re losing touch with your core values and principles. Writing blog posts has become essential for staying grounded and focused, even in the most turbulent times. The…